跨國創新護理模式

Innovative Healthcare Models Beyond Borders

13:30 - 15:00

主論壇 Summit Stage

英語 English

澳洲 Bolton Clarke 高級商業創新策略師
One Good Street 創辦人
麥蒂爾.布殊先生
Senior Strategist Business Innovation, Bolton Clarke

Founder, One Good Street
Mr Matiu BUSH

麥蒂爾是澳洲最大的安老及社區護理提供者Bolton Clarke的高級商業創新策略師。他致力推動護老服務的創新,並創辦了社交網絡運動「One Good Street」,鼓勵居民主動照顧年邁而容易陷入孤單的鄰居。 麥蒂爾擁有豐富的臨床及管理護理經驗,並曾與諾貝爾獎得主德蘭修女一起工作。

 

Matiu is the Senior Strategist, Business Innovation at Bolton Clarke, the largest aged and community care provider in Australia. He drives innovation in aged care and founded One Good Street, a social networking initiative to encourage neighbour initiated care for older residents at risk of loneliness. Matiu has broad clinical and managerial nursing experience, including working alongside Nobel Prize Laureate Mother Teresa.


講題 Speech:One Good Street

「One Good Street」是一個社區社交網站,旨在減低長者的孤獨感和社會隔離感。「One Good Street」透過本地社區發起運動提供平台,讓居民向年邁的鄰居伸出援手。「One Good Street」與別不同,不是單獨孤立的活動,而把重點放在行動實踐,營造社會氛圍。 這為「One Good Street」的成員提供了很多參與機會,實踐義務工作。當中許多成員擁有多年的志願服務經驗。

 

「One Good Street」是倡導鄰裡互助的城市革新運動之一部分。 從創建冷氣俱樂部幫助長者渡過炎夏,到透過工具庫分享老年護理設備,再到建立沙煲俱樂部,為老人帶來營養膳食和社交機會,「One Good Street」啟迪鄰里、鼓勵社區,以行動改變老年人的生活。

 

「One Good Street」將透過正面的社區交流活動,以及通過鄰裡網絡提高大家對老人孤獨感與社會隔離感的意識,為老年人提供支援。社區鄰里互助是支持和關愛長者方案的重要組成部分。

 

One Good Street is a neighbourhood social networking site that aims to reduce loneliness and social isolation among seniors. Through local initiatives, One Good Street provides a platform for opportunities for neighbors to offer their assistance to older residents. The emphasis is on an ecology of practical activities which is unique when compared to many single initiatives working in isolation. These initiatives provide multiple entry points for involvement by One Good Street members, many who already have a proud history of volunteering.

One Good Street is part of the urban renewal movement championing neighbour initiated care. From starting an Air Con Club which helps older residents during the heat, to sharing aged care equipment through tool libraries, to casserole clubs that provide nutrition and connection, One Good Street inspires and empowers neighbors to make a real difference in the lives of older citizens.

 

One Good Street will provide a support architecture around the older person by improving the pro-social activities on the street and raising awareness of loneliness, social isolation through a partnership with the neighbourhood networks. Neighbourhoods are well placed to be part of the solution for support and care for older residents.

博組客居家養老護理(亞洲)有限公司董事長
司徒文博士
President, Buurtzorg Neighbourhood Care Asia

​Dr Stephan DYCKERHOFF
 

司徒文博士為瑞士聖加侖大學工商管理碩士。他在2005年移居上海,並於2008年開始在養老護理領域工作。在2014年,他作為聯合創辦人創立了博組客亞洲,致力為亞洲的老年人提供備受嘉獎的荷蘭博組客社區居家護理模式。目前,博組客亞洲已在日本、中國大陸、台灣地區和印度成立合資公司開展業務,並在韓國、新加坡、澳大利亞(很快在香港)也開展項目。

Dr Dyckerhoff holds an MBA at University St. Gallen, Switzerland. He has been living in Shanghai since 2005 and started working in elderly care since 2008. In 2014 he co-founded the social enterprise, Buurtzorg Asia, which strives to bring the awarded Dutch model of community-based elderly care to Asia. Buurtzorg Asia has operations in Japan, China and India and projects in South Korea, Singapore and Australia and soon also in Hong Kong.

講題 Speech:更低的社會成本,更好的關愛:一種顛覆性的居家護理模式

Better Care at lower cost: A disruptive model of care at home

 

博組客於2007年由荷蘭的一名社區護士創立,如今成為歐洲領先的社區居家護理公司,並從2007年的4名護士發展為如今的1萬多名護士和4500名護理人員。博組客的目標是通過讓老年人在家中以合理的成本得到良好的照護來提高他們的生活質量:更低的社會成本,更好的關愛!

 

世界上沒有一個地方有足夠的護士來照顧所有的老年人。因此,博組客努力減少每個客戶的護士護理時間。這是通過幫助客戶提高其獨立生活能力以及利用和協調家庭成員、志願者或鄰居等非正式網絡來實現的。這種方法結合獨特的服務模式、被充分授權的護士、精益流程和強大的IT解決方案,與市場平均水平相比,減少了34%的人均照護時間。

 

博組客5年前開始了國際化進程,如今已在20多個國家/地區開展業務和項目。此次演講將展示博組客獨特的護理模式及其成果,然後分享在亞洲推廣的一些經驗。

 

Founded in 2007 by a community nurse in the Netherlands, Buurtzorg became the leading European community-based home nursing provider. Buurtzorg grew in Holland from 4 nurses in 2007 to more than 10.000 nurses and 4.500 care workers. Buurtzorg’s ambition is to improve the quality of life of the elderly by allowing them to stay at home with excellent care at reasonable cost: Better care for lower cost!

 

Nowhere in the world there are enough nurses to properly take care for all the elderly. Hence Buurtzorg strives to reduce the number of nurse hours per patient. This is achieved by focusing on supporting the patients to increase their independence and by leveraging and orchestrating informal networks like family members, volunteers or neighbors. This approach, in combination with a unique service model, empowered nurses, lean processes and a strong IT solution leads to 34% less nurse hours/patient compared to the market average.

 

Buurtzorg started internationalization 5 years ago with operations and projects in more than 20 countries. The presentation will explain the unique care model and its outcomes and then share some experiences from the roll out into Asia.

日本醫療政策機構理事
日本Tetsuya Healthcare Holdings (前為 Your Home Clinic ) 創辦人
新加坡Tetsuya Healthcare Holdings 合伙創辦人
武藤真祐醫生
Board Certified Member of the Japanese Circulation Society

Clinical Professor, Tokyo Medical and Dental University, Tokyo

President, Tetsuyu Institute Medical Corporation, Tokyo

Dr Shinsuke MUTO

武藤先生畢業於東京大學醫學院,並取得醫學系研究科內科學的博士學位。他於2010年創立 You Home Clinic 。在2015年,他將他的家庭醫療服務拓展至新加坡。他於當地成立了Tetsuya Home Care 並為現任董事。在此之先,他曾在麥肯錫顧問公司的家庭醫療保健領域工作,並曾為日本皇家的御用醫師。

Dr Muto is the President of Tetsuyu Institute Medical, Japan and a co-founder of Tetsuyu Healthcare, Singapore. A Cardiologist by training, Dr Muto founded one of Japan’s largest home care practice. He has successfully leveraged technology to improve home care outcomes. Dr Muto sits on various national committees and advises the Japanese government on healthcare technology policies. Dr Muto previously served as Court Physician, Imperial Household Agency of Japan. He was also a Consultant with McKinsey and Company.

講題 Speech:百歲後的生活 Life Beyond 100

日本為世界上最年邁的社會之一,年齡超過一百歲的人瑞並不罕見。有數據指出在2018年,日本有超過七萬名的百歲老人。尤其是嬰兒潮的一代已臨近老齡,現代醫療保健及醫藥的急速發展將使這數字飆升達八倍。隨著人口及可支援老年人的人數減少,日本政府正積極為老年護理尋找出路。

 

首相安倍晉三提出的一系列經濟政策,稱為安倍經濟學,特別考慮到來自人口老化的影響。在其他健康及社會政策相輔下,日本的人口很有可能活至一百歲。
 

 

武藤博士將討論日本用以對應「百歲後的生活」的提議,例如:

-          免費醫療保健及全民保險的影響

-          預防性保健,例如延長健康壽命

-          鼓勵老年人自我照顧

-          尊嚴及護理質素

-          善用科技及改變思維模式,例如人工智能,機械及生產力

 

Japan is one of the world’s most aged society. It is not uncommon to see many elderly living beyond 100 years old. As at 2018, there were nearly 70,000 centenarians in Japan. Rapid enhancements in healthcare and medicine will see these numbers soar along eight times especially with the coming of age of baby boomers. With a declining population and fewer people to support the aged, the government of Japan is searching for new answers to eldercare.

 

Abenonics – the economic policies that is set out by Prime Minister Shinzo Abe – has considered the effects of the Japanese aging population.  Complementing that are also other health and social policies and strategies catering to a population that are very likely to live to see 100.

 

Dr Muto will discuss Japan’s approach to tackling the challenge of “Life Beyond 100” e.g.

-          Impact on Free Access to health care and Universal Insurance

-          Preventive Care e.g. Extending Healthy Years

-          Motivating the elderly to self-care

-          Dignity and Quality of Care

-          Leveraging Technology and changing mindsets e.g. AI, Robotics and Productivity


李博士為香港聖公會福利協會總幹事。她於2008年發起社企民間高峰會,並任籌委會主席達九年。該高峰會每年出席人數約一萬,現為社企界每年盛事。她自2018年獲委任為社會創新及創業發展基金專責小組主席。她現時亦為扶貧委員會委員、關愛基金專責小組委員等。

Dr Jane Lee is the Director of the Hong Kong Sheng Kung Hui (Anglican) Welfare Council. In 2008, she initiated the annual Social Enterprise Summit and served as the chair for 9 years. The Summit now attracts about 10,000 participants every year and is the highlight of the field. Since 2018, she has been chairing the Social Innovation and Entrepreneurship Development Fund Task Force. She is also engaged in the Commission on Poverty and the Community Care Fund Task Force.

香港聖公會福利協會總幹事

李正儀博士,太平紳士
Dr Jane LEE, JP
Director, Hong Kong Sheng Kung Hui Welfare Council


                      

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